For more information please visit the TCOLE website.
TCOLE Training Cycle
The new Telecommunicator Training Cycle started on September 1, 2021. All Texas Telecommunicators must have 20 hours of continuing education credit completed by August 31, 2023. Failure to complete training will put your license in jeopardy.
Texas House Bill #786
HB 786 Amended Occupations Code 1701.3071 to require cardiopulmonary resuscitation training for Telecommunicators.
A state agency, county, special district or municipality that appoints or employs a telecommunicator shall provide training to the telecommunicator of not less than 20 hours during each 24-month period of employment that includes: telecommunicator cardio pulmonary resuscitation training that: 1) use of the most current nationally recognized emergency cardiovascular care guidelines; 2) incorporates recognition protocols for out-of-hospital cardiac arrest; and 3) provides information on best practices for relaying compressions-only cardiopulmonary resuscitation instructions to callers.